HELP CENTER

Frequently Asked Questions

Find answers to common questions about our Career Decision Intelligence platform.

Assessment & Reports

Account & Payments

Mentorship

Technical & Support

Assessment & Reports

Account & Payments

Mentorship

Technical & Support

Re-Assessment Policy

You can retake the CDI assessment by paying a ₹99 re-assessment fee. A free retake is available only in case of technical errors. For the most meaningful results, we recommend taking the assessment again after at least 3 months, once you have worked on the insights and action points from your Career Decision Intelligence Report.

Still have questions?

Frequently Asked Questions

Assessment & Reports

What is the Career Decision Intelligence (CDI) assessment?

What is the difference between the Career Snapshot and Full CDI Assessment?

How long does the full assessment take?

Can I retake the assessment?

How is my CDI score calculated?

Account & Payments

How do I unlock the full CDI report?

What payment methods are accepted?

How long does payment verification take?

Is there a refund policy?

Mentorship

How do I connect with a mentor?

How are mentor sessions conducted?

Can I become a mentor?

Technical & Support

My assessment was interrupted. What should I do?

I cannot see my results. What should I do?

How do I contact support?

Re-Assessment Policy